[PROVIDERS]
CONTACTS| Benefit Plan/Service | Provider | Website or email | Phone |
|---|---|---|---|
| BCU Benefits Team | BCU | Create a case Dayforce. | N/A |
| Enroll/Change Benefits | Ceridian Dayforce | https://sso.dayforcehcm.com/bcu | N/A |
| Medical Plans | MCS | MCS.com.PR
Download mobile app, Mi MCS: |
1-787-281-2800 or 1-888-758-1616 toll-free.
For Medilínea (nurse line): |
| Virtual Care | |||
| Prescription Services | |||
| Dental Plan | |||
| Vision Plan | |||
| Employee Assistance Plan | 1-866-627-4327; 24/7 | ||
| Basic and Supplemental Life Insurance | New York Life | MyNYLGBS.com | 1-888-842-4462; 7-7 CST |
| Basic and Supplemental Accidental Death & Dismemberment Insurance (AD&D) | |||
| Business Travel Accident Insurance | |||
| Statutory Short-Term Disability | SINOT | Trabajo.pr.gov | 1-787-754-5353 |
| Short-Term and Long-Term Disability | New York Life | MyNYLGBS.com | 1-888-842-4462; 7-7 CT |
| Health Accident/Hospital Indemnity/Critical Illness Insurance | Aetna | MyAetnaSupplemental.com (App) | 1-800-607-3366 (TTY: 711); Mon-Fri 8-6 local time |
| Whole Life with Long Term Care Insurance | Allstate | AllstateBenefits.com/MyBenefits | 1-800-521-3535 1-800-211-5533 (Spanish); 7-7 EST |
| Identity Theft Protection | MetLife | www.metlife.com/insurance/identity-and-fraud-protection | 1-844-931-2872; 24/7 |
| Legal Services | MetLife | www.metlife.com/legal | 1-800-821-6400; Mon-Fri 8-8 EST |
| Retirement Savings Plan | Empower | https://participant.empower-retirement.com/participant/#/login | 1-800-338-4015 |
| Discount Perks | BenefitHub | https://bcu.benefithub.com/ | 1-866-664-4621; Mon-Fri 8:30-8:30 ET |